FAQ
If items are damaged you must contact us within 24 hours of receipt and we will establish the best course of action, whether this is a replacement or refund. Items which are used will not be accepted.
Yes, you can cancel your order at any time before it is despatched.
If you need an item urgently then please get in touch so we can see if it is possible, we will always do our best to help! (extra postage costs may occur)
We do not accept phone orders. All orders need be placed online and our website has been designed to offer you maximum security.
You have seven days starting from the day you receive your order to return it. You will need to pay the cost of returning the order. The items must be in their original condition and will be inspected once we have received them. We need written confirmation of cancellation from you, so you'll need contact us by email quoting your order number
Please bear in mind if you have ordered more than one item, your products may be sent out in multiple parcels that may have then became separated during processing with our carriers and therefore may arrive separately.
Unless there is a supply problem with the item you require it should not remain out of stock for more than a few days, so please check back regularly.
